Terms and conditions

Last updated 30 August 2026.

These are the terms you agree to by using this site and by ordering from it. If you do not agree with them, do not order.

Who you are contracting with

Powder Greens, trading as Powder Greens, operated by Caruso Consulting Co Ltd (Company registration (Thailand) 0765554000332), 555 W 5th St, 35th floor, Los Angeles, CA 90013, United States. Contact: theteam@customersupport.care.

Prices and taxes

All prices are in US dollars. The price shown on the product page is the price charged at checkout. Delivery is shown separately at checkout before you pay. We may change prices at any time, but the price that applies to your order is the one displayed when you placed it.

Orders

Placing an order is an offer to buy. We accept it when we dispatch the goods, and until then we may decline it, for example where an item is out of stock, where a price or description was obviously wrong, or where we cannot deliver to the address given. If we decline an order that has been paid for, we refund it in full.

There is no account to create: checkout is guest only, and your order confirmation email is your record of the order.

Product information

We make every effort to display product images and descriptions accurately. Product packaging may vary slightly from what is photographed, and colours may appear slightly different depending on your monitor; this is a characteristic of photographic reproduction, not a defect. Where we do not publish a figure, the page says so rather than estimating one; if a detail matters to your decision, ask us before you order.

Delivery

We ship within the United States only. Standard shipping is free on orders over $75, and $25 below that; an express option is available in the cart. Orders are processed within 24-48 hours on business days, with tracking emailed from dispatch, and shipping typically takes 5-7 days. Under the FTC's Mail, Internet, or Telephone Order Merchandise Rule, we ship within the window we state or offer you a revised date or a prompt refund. Full detail on the shipping page.

Orders we cannot fill

All orders are subject to availability. We may refuse or cancel an order where a price or description was obviously wrong, where fraud is suspected, or where the product is unavailable, and where that happens any payment taken is refunded in full.

Returns and refunds

There is no general cooling-off period for buying goods online in the United States, so our own policy is what applies to a change of mind: returns are accepted for up to 15 days from purchase on an unopened tub (it is a sealed food product), with a $39 packing and handling deduction, and you pay the return shipping. Orders can be cancelled until they ship, with a disclosed 12.5% fee. Faulty, damaged or misdescribed goods are always put right at no cost to you. Full detail is on the refunds and returns page.

Shopping listings

Our product listings on Google Shopping and Meta platforms reflect the products we sell, including pricing, availability and descriptions. If you believe any of our listings are inaccurate, contact us at theteam@customersupport.care.

Your rights under law

Nothing in these terms excludes, restricts or modifies the implied warranties of merchantability and fitness for purpose under the Uniform Commercial Code as enacted in your state, or any right you have under your state's consumer protection law. Goods must be of merchantable quality, match their description and be fit for their ordinary purpose, and where they are not you are entitled to a replacement or a refund, described in full on the refunds page.

Using this website

By ordering from this site you confirm you are 18 years of age or older, or using it under the supervision of a parent or legal guardian. Do not upload or transmit anything through this site that contains malicious code, that is defamatory, obscene or discriminatory, or that infringes someone else's intellectual property. The content of this site, including its text, images and layout, belongs to us or to our suppliers and may not be copied for commercial use without permission.

Liability

Subject always to the consumer guarantees above, and to the extent the law allows, our liability arising from an order is limited to resupplying the goods or paying the cost of having them resupplied. See the limited liability and indemnity page.

Changes and governing law

We may update these terms. The version on this page when you order is the one that applies to that order. These terms are governed by the laws of the State of California, and the state and federal courts in Los Angeles County have jurisdiction, which does not affect any right you have under the consumer protection law of your own state.